This module acts as an introduction to Direct Payments. You’ll learn about the concept of self-directed support, and how it can make a difference to people’s lives. Start with the video below.
Test your knowledge
Discussion questions
The following questions have been created for you to discuss with other people in your team.
- How are Direct Payments introduced to people in your local authority, and how could the process be improved to ensure everyone understands their care and support options?
- What support is available in your local authority for people considering Direct Payments and how effective do you think it is?
- How do you explain the benefits and challenges of Direct Payments to people, ensuring they can make an informed decision about their care and support plan?
- How does your local authority support people who lack the capacity to manage Direct Payments, and what processes are in place for appointing an Authorised or Nominated Person?
- What policies and practices are in place at your local authority to ensure that Direct Payments are always considered first as part of the care and support planning process?
- What people or teams in your organisation could you talk to if you identify improvements that could be made to Direct Payment processes?
Related resources
The following resources can help you learn more about key topics discussed in this module.
- Video: Delivering the benefits of self-directed support
- Video: Culture change and self-directed support
- Statutory Guidance to the Care Act 2014
- NICE guidance on improving people’s experience of adult social care
- Video: Independent living – from Spectrum CIL
- Example factsheet for social care teams: Initial conversations about Direct Payments – BCP Council
- Example strategy: Direct Payments and Individual Service Funds – Hertfordshire County Council
- Example strategy: Direct Payments – Dorset Council
Further modules
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6
Module 7
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