What does good care and support look like?

We created Making It Real. This is a set of statements describing what good care and support looks like. It was co-produced with people who draw upon care and support, people who work in it, and carers. These statements can be used in lots of ways, such as helping to kick start conversations about how to make things better.

How we make change happen

Think Local Act Personal (TLAP) is a government funded partnership committed to personalisation and community-based health and social care. TLAP’s unique position as a sector wide partnership brings together central and local government, people with direct lived experience of drawing on health and social care, commissioners, national bodies, providers and social enterprises to bridge the gap between policy and legislation and what is experienced in people’s lives.

Our cornerstone is that personalisation is fundamentally about better lives, not services. This means working across boundaries to support the achievement of better outcomes and improvements in experience and wellbeing for people, carers and their families.

All our work is co-produced with the National Co-production Advisory Group (NCAG), ensuring that people with lived experience are central to informing and influencing policy development and practical implementation.

We make an impact by: 

• Mobilising leaders and decision makers to contribute at strategic level to system change
• Working through partners and networks to deliver front line operational and local strategic direction
• Showcasing examples that deliver transformational outcomes to help people learn and improve

How can Think Local Act Personal help you?

TLAP works in many different ways to make change happen, with the experiences of people who draw on care and support always at the heart of what we do.

Together we:

• Work with government to shape reform and influence health and social care policy
• Co-produce a wide range of tools and resources available on our website to inform and inspire positive change
• Run events and workshops designed to inspire, motivate and inform
• Maintain hubs and networks on Making it Real, choice and control, co-production. building strong communities; digital, data and technology and language, to help develop fresh insights and share learning and innovation
• Co-design projects with partners to support change in health and social care at national, regional and local levels

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