Language

The language we use in care and support shapes attitudes, influences behaviours and impacts lives. We believe that much of the language used in care and support tells an outdated story, and we’re committed to shifting this narrative to ensure better lives for everyone.

Explore resources and blog posts about language below.

The role of language in care and support

About language

Learn about the key ideas around language in care and support.

Why language matters

Hear from people who draw on care and support and people who work in it, on why language matters to them.

Hidden messages in social care

In this short video, people tell us about the words and phrases they think carry hidden messages in social care.

Shifting the narrative

Jargon Buster

Plain English definitions of words and phrases used in health and social care, with reflections on language that doesn’t belong in a human approach to care and support.

Guides for communicating about key topics

Support for communicating about topics such as mental health, disability, and neurodiversity.

Finding the right words

People tell us the everyday words and phrases they’d like to hear more of in care and support.