The role of language in care and support
About language
Learn about the key ideas around language in care and support.
Why language matters
Hear from people who draw on care and support and people who work in it, on why language matters to them.
Hidden messages in social care
In this short video, people tell us about the words and phrases they think carry hidden messages in social care.
Shifting the narrative
Jargon Buster
Plain English definitions of words and phrases used in health and social care, with reflections on language that doesn’t belong in a human approach to care and support.
Guides for communicating about key topics
Support for communicating about topics such as mental health, disability, and neurodiversity.
Finding the right words
People tell us the everyday words and phrases they’d like to hear more of in care and support.








