This module will give you a step-by-step overview of the Direct Payments process, so you can better understand how they work in practice. Start by watching the video below.
Test your knowledge
Discussion questions
The following questions have been created for you to discuss with other people in your team.
- How does your local authority explain the Direct Payments process to people receiving care and support?
- What steps are in place to support people in setting up and managing Direct Payments effectively?
- What is the process at your local authority when someone needs an Authorised or Nominated Person to manage Direct Payments on their behalf?
- What challenges do people typically face during the Direct Payments process in your area, and how can these be addressed?
- How are regular reviews of Direct Payments conducted in your local authority, and what improvements could be made to this process?
- What are the different payment options available for people in your local authority? For example, Direct Payments to their bank account, pre-paid cards, or do they have to submit invoices to a money management organisation for them to be paid?
Related resources
The following resources can help you learn more about key topics discussed in this module.
Further modules
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6
Module 7
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