Personalisation continues to be a challenging concept for many, despite the benefits it offers. People who use services and their carers may have concerns about service closures or may not realise that they can receive very different kinds of support. Our materials show how exploring people’s experiences of where they live, the places and activities they enjoy, how they get around, what they like and what they would like to see changed, can open up creative discussions about the future of care – for themselves, for those they care for, and for friends and family. The ideas generated are often simple and low-cost, and of benefit to the wider community as well. They are likely to promote independent living and care which is community-based.
New report highlights need for focus on personalisation, choice and control, says TLAP
The King’s Fund has today, 25 September 2026, published ‘Direct Payments: Creating the conditions for choice and control’. This new research explores why Direct Payment uptake varies so widely across England, and what local authorities can do to improve it. Think...
