Personalisation: lessons from social care report

Published: 19 Apr, 2012

The twin challenges of quality and funding loom large over the adult social care sector. Age UK has argued that the future sustainability of long term care will require a rise in public spending from 0.5 percent to 0.9% percent of GDP: an extra £2-3 billion a year from 2015. Andrew Dilnot, chair of a recent commission into the future funding of social care, called the system ‘confusing, unfair and unsustainable’. There is consensus about the need for change in the way we fund, manage and deliver social care. But we do not yet agree about what kind of change is needed, nor what should be the balance of responsibility between individu¬als, families, communities, providers and the state. The agenda is being led by events, and reform agendas in the NHS, local government and beyond are ensuring that the social care policy horizon keeps shifting.

Amidst this shifting set of policies and realities, there has been remarkable consistency around the need for greater personalisation of public services and a bottom-up, integrated approach. Today’s focus on direct payments and personal budgets is part of a long-term transition from institutional to community-based care, and towards the co-design and co-production of services. Now is the right time to ask where this transition takes us next and whether it stops with social care and health.

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