New report explores the role of Generative AI in care and support

Published: 17 Feb, 2025

Generative Artificial Intelligence (AI) is already being used in care and support, bringing both opportunities and risks. But how can we ensure AI supports ethical, personalised care that enables people to live their lives their way?

 

At TLAP, we work to make health and social care more personalised, so that everybody can live their life their way. We believe Generative AI could play a role in achieving this, but it must be implemented with people who draw on care and support at the centre of decision-making.

That’s why we’ve been talking to people to understand their hopes and concerns for Generative AI. Our new report sets out a series of principles to inform policy and practice, identifies practical issues that need addressing, and highlights areas requiring urgent action from Government and regulators.

Developed in partnership with the University of Oxford, the Digital Care Hub, and Casson Consulting, the report was co-produced with people who draw on care and support, and people who provide unpaid care to family or friends.

Explore the report by visiting our Resource Library.

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