Client group

Definition

A group of people who fit within a broad single category. Client groups include older people, people with a physical impairment, people with a learning disability, people with mental health challenges, and so on.

The bigger picture

This term can imply everyone in a group is the same, removing people’s unique identity and meaning assumptions and judgements might be made about a person because they’re in a particular group.

Saying it differently

The term ‘client group’ is often used in reports about people. Where possible, it’s good to find an alternative term to use instead, like ‘group of people’.