Things the law says that organisations like local councils must do. If organisations don’t follow their legal duties, this may result in legal challenge.
Under the Care Act 2014, local councils have a legal duty to promote people’s wellbeing, prevent, reduce and delay care and support needs, provide information and advice, make sure a range of care and support options are available in their area, integrate care and support with other provision including health and housing, co-operate with partners, and ensure continuity of care.
Councils also have a duty to carry out an assessment where a person has an appearance of need, to meet a person’s eligible needs, to involve an independent advocate if a person would otherwise find it very difficult to be fully involved in conversations and decisions, and to review a person’s care and support plan and make any changes needed.
The Care Act 2014 also requires councils to make enquires, or ask others to make enquiries, when they think an adult with care and support needs may be at risk of abuse or neglect in their area and to find out what, if any, action may be needed, and to set up a safeguarding adults board in their area.
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